BioPets Lactic Acid Bacteria

SHIPPING

• *Some of the items you ordered may be partially cancelled if they are sold out in Korea. However, if you enjoy free shipping, no additional shipping fee will be charged.
• If the order does not exceed the free shipping standard of $99 (US $149), you will be charged an overseas shipping fee of $15~24.
• Snowspet will ship within 2 to 5 business days. Delivery time is approximately 8-14 days

RETURNS AND EXCHANGES

• At customs clearance, customs duties may be levied on each purchase amount exceeding the duty-free limit, and the customer will bear all customs clearance fees. If customs clearance cannot be completed due to the inclusion of meat, please contact us Snowspet promises to re-ship for free
• If the package is delivered to the wrong address due to incorrect customer information, Snowspet is not responsible for lost goods and additional shipping costs.